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Shipping policy

SHIPPING INFORMATION

Orders placed Monday to Friday (excluding holidays) will be processed and shipped within 1-2 business days. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped. 

All orders are shipped via SHIPPIT or AUSTRALIA POST.

ALL SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS.

INTERNATIONAL

All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. SARAH STRETTON, PTY LTD is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. Most countries calculate shipping charges, taxes, tariffs and duties at checkout and the customer owes nothing additional at delivery.

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