Returns

RETURNS POLICY

We offer a 14 day return policy on full priced items that are unworn and in original condition.  Your purchase can be returned for an exchange or a 12 month credit voucher.

Please note: Returns are not allowed for 'change of mind' purchases for jewellery on sale, unless you require an exchange for a ring size. All sale items have a note on their product page noting it cannot be returned.

If your jewellery matches the above conditions, have your order number ready and please email hello@sarahstretton.com.au

 

PLEASE NOTE:

Returns will only be considered if your jewellery is purchased from www.sarahstretton.com.au. We do not offer returns for items purchased from our stockists.

Return shipping costs, customs charges, govt taxes and duties for international orders are also not covered.

For all wholesale enquiries regarding repairs and exchanges, please contact orders@sarahstretton.com.au with any questions.

 

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